Emerce Retail Europe

Programme

A delightful day of discovery, networking and learning

Emerce Retail Europe brings you a diverse and interesting programme of not only excellent talks in various streams, but also one-on-one meetings, executive roundtable sessions and private dinner.

Here’s what to expect and you can find the PDF version of the programme here.

Rooms
Stage 1
Stage 2
Stage 3
08:00 08:30 09:00 09:30 10:00 10:30 11:00 11:30 12:00 12:30 13:00 13:30 14:00 14:30 15:00 15:30 16:00 16:30 17:00 17:30 18:00 18:30 19:00 19:30 20:00 20:30 21:00 21:30
Stage 1
08:30
08:30Registration open
09:30
09:30Opening keynote: Special Guest
10:30
10:30Plenary session
10:30
10:30The challenge of creating a digital dialogue to assist and advise the customerMS ModeJolanda Lamboo
11:15
11:15Refreshment break
12:00
12:00Partner session: apparel & fashion case study
12:30
12:30How intent is changing the funnelTrussardiUmberto Tesoro
13:20
13:20How to establish an eBusiness culture in your companyNestléPanos Milias
14:05
14:05Lunch break
15:05
15:05Partner session: CE case study
15:35
15:35How speed can boost your revenue GoogleAlexander Penk
16:25
16:25Partner session: food case study
16:50
16:50Refreshment break
17:35
17:35Closing Panel – The Future of Retail
18:15
18:15Closing Reception
19:45
19:45Dinner @ The Vergulden Eenhoorn
Stage 2
08:30
08:30Registration open
09:30
09:30Opening keynote: Special Guest
10:30
10:30Plenary session
10:30
10:30The challenge of creating a digital dialogue to assist and advise the customerMS ModeJolanda Lamboo
11:15
11:15Refreshment break
12:00
12:00Partner session: luxury case study
12:30
12:30MADE.COM, different by designMADE.COMDamien Poelhekke
13:20
13:20Information about this session will follow soon…CrocsDiego Cavallini
13:20
13:20The Zero Friction FutureFacebookMichelle Capp
14:05
14:05Lunch break
15:05
15:05Partner session: FMCG case study
15:35
15:35Creating great service through happy workplacesSure PetcareSarah Metcalfe
16:25
16:25Partner session: apparel & fashion case study
16:50
16:50Refreshment break
17:35
17:35Closing Panel – The Future of Retail
18:15
18:15Closing Reception
19:45
19:45Dinner @ The Vergulden Eenhoorn
Stage 3
08:30
08:30Registration open
09:30
09:30Opening keynote: Special Guest
10:30
10:30Plenary session
10:30
10:30The challenge of creating a digital dialogue to assist and advise the customerMS ModeJolanda Lamboo
11:15
11:15Refreshment break
12:00
12:00Partner session: home & deco case study
12:30
12:30How to create relevant consumer experiences in the Retail industryCrocsDiego Cavallini
13:20
13:20Mercedes and McLaren F1 Customers on Pole PositionStichd, a PUMA CompanyCarlo Klaasse
14:05
14:05Lunch break
15:05
15:05Partner session: automotive case study
15:35
15:35How does omnichannel retail fit with the new behaviors of luxury consumers?BalenciagaChristel Cassimatis
16:25
16:25Partner session: FMCG case study
16:50
16:50Refreshment break
17:35
17:35Closing Panel – The Future of Retail
18:15
18:15Closing Reception
19:45
19:45Dinner @ The Vergulden Eenhoorn