Emerce Retail Europe

Disruptions in consumer behaviour

12:05 25 minutes presentation Stage 3
Jamie Merrick SalesforceThomas Stegelmann DENHAM

Disruptions in consumer behaviour, competition, economics and technology have transformed the retail market considerably, increasingly so in the last few years. Disruption may have become an industry buzzword, but it is certainly true that the effects of it have both exposed retailers to more risk and opened up opportunities. In this session, Jamie will give his perspective as to how the retail industry is changing and how it might look in the next 5 years.

Jamie Merrick

Jamie Merrick

Salesforce

Jamie Merrick is Director of Industry Strategy & Insights at Salesforce and has worked in the retail industry for 20 years. Prior to Salesforce, he held a number of management roles for brands, including American Golf, Kitbag, Brora and many more.

Thomas Stegelmann

Thomas Stegelmann

DENHAM

Thomas is the eCommerce Manager at DENHAM the Jeanmaker. He worked previously for brands like Red Bull, adidas and Reebok applying his background in business, development and engineering to help them grow their business.

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